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Distributing a Product | Market Access Procedures

Distributing a Product

Distance Selling

Most Popular Forms of Direct Marketing
Catalog, teleshopping or sales by radio, telemarketing and Internet sales.
Type of Products
All types of products, especially beauty products, cosmetics and food items.
Evolution of the Sector
The total turnover of direct selling in Mexico was USD 4,824 million in 2009. The sector employs around 2 million people. The distance selling sector has become more dynamic and sophisticated.
Electronic commerce has mainly developed in the B2B form (Business to Business). This type of business represents 77.5% of electronic commerce while  the B2C form (Business to Customer/Consumer) only represents 22.5%. The sectors that have strongly developed their market through e-commerce are the sectors of  finance, retail trade and manufacturing.
Direct Marketing Enterprises
Catalog Sales in Mexico
Direct Marketing Mexican Association
 

Big Names in Distance Selling

AVON Direct sales by catalog or at home. Beauty products, make-up, perfumes.
Free Market Mexico Sales by Internet Books, records, electronics, telephone systems, clothing, home supplies, musical instruments, animals, art, antiques, etc.
Liverpool online Sales in stores and Internet Clothing and beauty items, accessories, prestigious brands perfumes, electronics, gourmet foods.
Paguito.com Internet Sales Computers, cameras, hardware
Tupperware Catalog and home sales Kitchen supplies and food preservation containers.
 

Distribution Network

Types of Outlet

Supermarkets
Commercial establishments of self-service offering food products, personal care items, clothing, home supplies.
Wal-Mart, Comercial Mexicana, Soriana, Chedraui
Speciality Stores
Huge areas where one can find special products: hardware, linens, furniture, home remodeling items, stationary, electronics and toys.
Home Depot, Hermanos Vázquez, Viana, Home Mart, Lumen, Office Depot, Juguetibici, RadioShack,
Department Stores
Large stores that sell famous brand names, national and international products: clothing, perfumes, footwear, home supplies, electronics, gourmet foods.
El Palacio de Hierro, Liverpool, Sears.
Discount Stores
Self-service stores that offer good quality products at  wholesale and retail prices.  They  require customer membership.
Costco
Shopping Centers
Spacious areas, located in busy sections of the cities, which group together stores and service establishments: supermarkets, department stores, banks, beauty and health spas, movie theaters, restaurants and fast food places.
Galerías Insurgentes, Centro Santa Fe, Galerías Metepec, Galerías Tabasco, Plaza Antara Polanco
Markets and "Tianguis"
Areas reserved for merchants to offer their goods: personal care and esoteric products, plants and flowers, fresh produce, cooked food and handicrafts.  Prices are very reasonable.

"Tianguis" are groups of merchants that install themselves in a particular place one or two days per week and they offer products similar to the ones found in big markets.  Their prices can be negotiated.
Mercado de Sonora, Mercado de la Merced. Tianguis de México.

Corner Stores
64% of personal shopping supplies can be bought at these small establishments where merchants offer products of daily household use and consumption at reasonable prices and provide personalized attention. They also offer advice to their loyal customers.  They sell: food products, dry goods, stationary, flowers, tortillas, hardware, etc.

 

Evolution of the Retail Sector

Growth and Regulation
The three large commercial zones of the country are: the capital (Federal District) and its suburbs, Guadalajara and Monterrey. There is acute influence of the United States on consumer habits in the big cities. However, it is important to take into account that 20% of the population lives below poverty level and more than 58% in precarious conditions.
Market Shares
The rise of the middle class in recent years has considerably increased the importance of the large-scale distribution sector provoking a decline on the traditional trade. Supermarkets have taken a great space: Wal Mart de México and Mexican Commercial Controller are the main Mexican groups in terms of large-scale distributors. Organización Soriana and Chedraui are provincial chains. 
The concept of mail-order selling and teleshopping is rapidly increasing.
Organizations in the Retail Sector
Ministry of Trade and Industry - Ministry of Economy
Directory of Wholesalers and Retailers in Mexico
Retailing in Mexico - Euromonitor
 

Commercial Intermediaries

Trading Companies
 
  • Type of Organization
Very seldom, the distributors deal directly with foreign suppliers.  Because of this, it is necessary to use the services of a local Mexican mediator (export agent, non-manufacturer or  manufacturer of similar products, service company, resale agent or wholesale distributor), who knows the market and can deal directly on how to commercialize the product, develop the clientele, propose the best sales channel, store the merchandise and manage the legal procedures of introducing a new product to the market.
  • Main Actors
Wal-Mart of Mexico ,Chedraui ,Soriana . Consult the site Commerce in México to find more intermediaries/wholesalers.
Wholesalers
 
  • Type of Organization
Besides their role as commercial intermediaries, the wholesalers also propose services such as the classifying the articles, storing, delivering, etc.  In general, the wholesalers are specialized in high consumption items (food or non-food) or industrial and crafts manufacture equipment.
  • Main Actors
In Mexico City there is a large wholesaler market called: Central de Abasto  , where they deal mainly with the trade of food products.

Consult the site Wholesalers in Mexico

Useful Resources
Mexican Enterprises Information System - Intermediaries
Mexican Guide - Find a commercial intermediary
 

Using a Commercial Agent

The Advantages
A commercial agent is very useful to set up the initial procedures for an exporting activity or when there are potential clients but the type of market is totally unknown.  A commercial agent can establish marketing contacts  in a fast and efficient way; controlling the brands and logistics policies up to the moment when the products are finally delivered (providing security to the producer).
Where to Be Vigilant
Even though, a commercial agent can be the person or representative of an enterprise that opens the doors of a market to a society, it is hard to keep a real control over how effective his procedures are because he works according to his own organization following his own priorities.
It is important to consider that the customers will be direct clients of the agent and not of the exporting enterprise.  It is advised to work with enterprises that offer an association type of business and not only intermediary agents, in order to be directly more involved during the process of commercialization.
Elements of Motivation
The commission fee is a very important motivation element.  A common practice between agents is to participate in contests and competitions.  Control and good contacts can be useful in order to follow up the agent's activities.  Make sure that the agent knows the market well for your product.
The Average Amount of Commission
In general it is 15 to 25% of the total sales value.
Breach of Contract
It is essential to establish a written agreement document.
Finding a Commercial Agent
Ministry of Economy -Commercial Agents
Association of Customs Agents, Mexico City
Intelweb, Dealers in Mexico
Latin American Dealers Group
Alibaba
 
Learn more about Traders, Agents in Mexico on Globaltrade.net, the Directory for International Trade Service Providers.
 
 

Setting Up a Commercial Unit

The Advantages
It is an option for medium and large size enterprises planning to be involved for a long term.  It allows the enterprise to obtain a complete legal and financial responsibility of the business activities performed.
Where to Be Vigilant
It is a long process since it has to be registered in different ministries: Finance, Economy, Foreign Affairs, etc.
Different Possible Forms of Settlement
 
  • A Representative Office
It is possible to create a subcontract, which allows participation in Mexican territory without investing directly and without having a long term responsibility.
  • A Branch Office
There are no major obstacles to create a branch office in Mexico.  A branch office is considered a local association for the authorities.
  • A Company
The most common forms of commercial companies are the "Sociedad Anonima" (Joint Stock Company) and  SARL (Limited Corporation).  All foreign capital participating has to be registered at the General Administration of Foreign Investments and at the Ministries of Economy, Finance and Credit and Foreign Affairs.

For more information, consult the website: General Administration of Foreign Investments

 

Franchising

Evolution of the Sector
The franchising sector in Mexico occupies the seventh position in world records according to the data provided by the WFC (World Franchise Council); it represents 5% of its gross domestic product  providing about 550,000 jobs.
45% of the franchises are in Mexico D.F. and the rest are distributed around the country, most of them are from United States.
However, a franchise represents numerous obligations to government authorities as well as to the franchisor.
Some Big Franchises
Mc Donald's, fast food
KFC, fast food
Domino's Pizza, pizzeria
Burger King, fast food
Dunkin' Donuts, fast food
Pemex, gas station
Nutrisa, nutrition
Sanborn's Brothers, various products
For Further Information
Mexican Institute of Industrial Property
Mexican Association of Franchising
 

Finding Assistance

Export Trading Companies
Export and Import Enterprises
Foreign Trade Enterprises in Mexico

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Learn more about Selling to Mexico on Globaltrade.net, the Directory for International Trade Service Providers.
 

Market Access Procedures

 

Customs Procedures

Import Procedures
The importing agent is in charge of handling all the formalities and he requests the authorization to allow customs clearance.  It is advised to work with experienced importing agents.

The agent must present an import requisition (issued by the Ministry of the Economy), as well as a commercial invoice, a bill of lading, an exemption permit, and a certificate establishing the origin of the goods so that the corresponding taxes and duties can be applied.

General import taxes depend on the tariff bracket in which the imported goods are classified, in conformity with the Tariff of the General Import and Export Taxes Law or the Mexican Tax  Allowance Table proposed in the free trade treaties.

Specific Import Procedures
Companies that import goods that are listed in the customs classification schedule of the  Annex 10 of General Foreign Trade Rules have to be registered in the  Mexican Importers' Registry for Specific Sectors
Importing Samples
Samples must be classified according the customs list 9801.00.01 of the Legislation of General Tax for Imports and Exports, and they cannot be the object of commercialization.
 
 
 

Customs Duties and Taxes on Imports

Average Customs Duty (Excluding Agricultural Products)
In 2006, the average tax rate, according to UNCTAD (United Nations Conference on Trade and Development), was of 11.5%. It is a very high rate, when compared to the tax rate applied in other emerging countries such as Brazil, China and Russia.
You can consult the Tariff information system via Internet.
Preferential Rates
There are customs duty reductions (and even exemptions) for products helping  the development of the local industry ("Maquiladora" Program).
Also, Mexico has signed several free trade exchange agreements which have generated a few free trade zones:
- The ALENA (suppresses customs duties with a progressive decrease until 2009, especially for goods subject to origin regulations).
- There are other agreements with Latin American countries, such as Chile, Colombia, Venezuela, Bolivia and Costa Rica.
- Mexico is also part of the APEC.
Customs Classification
Mexico participates in the Harmonized System of Goods Classification's.
Method of Calculation of Duties
Customs duties are calculated Ad Valorem on the CIF  (cost, insurance and freight) value of the goods, except for goods originating from the USA and Canada for which the FOB (freight on board) value is used.
Method of Payment of Customs Duties
Payments for rights are paid in cash, check or bank transfer.
Import Taxes (Excluding Consumer Taxes)
Tax rate applied on imported goods

- Standard rate: 15%
- Reduced rate: 10% when the company's activities are done in a neighboring region, 0% in the case of some specific goods: articles for human consumption, books, medicines, agricultural products.

Customs rights and processing fees: 0.8% on the declared value.

 

 

List of tariffs and local taxes that apply to your product on our service Aranceles.

 

Labeling and Packaging Rules

Packaging
The official  Mexican list of standards and regulations NOM-050-SCFI-2004 provides information regarding the general labeling of products.
Labels must contain: manufacturer's name, importer's name, description of its components, risk warning if applicable, etc.
Refer to NOM: labeling regulations

 

Languages Permitted on Packaging and Labeling
It has to be written in Spanish, and it can include expressions in other languages as well.
Unit of Measurement
The Metric Decimal System must be used, conversion to other units of measurements can be added.
Mark of Origin "Made In"
It must always include the phrase: "Produced in..", "Made in....", "Fabricated in....." or other similar phrases.
Labeling Requirements
There are specific regulations for goods such as: mass volume products, living animals, books, magazines and press publications, among others.
Specific Regulations
NOM-050-SCFI-2004, NOM-008-SCFI-2002 

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Last Updates: May 2012

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